Introduction

This course is for support professionals who are new to Microsoft Windows 2000 and will be responsible for installing, configuring, managing, and supporting a network infrastructure that uses the Microsoft Windows 2000 Server products. It also provides students with the prerequisite knowledge and skills required for course 2154, Implementing and Administering Microsoft Windows 2000 Directory Services.

At the end of the course, students will be able to:

• Configure the DHCP Server service.
• Configure the DNS Server service.
• Configure WINS.
• Configure network security protocols.
• Configure network security by using Public Key Infrastructure (PKI).
• Configure network security by using Internet Protocol Security (IPSec).
• Configure remote access to a network.
• Support remote access to a network.
• Extend remote access capabilities by using Internet Authentication Service (IAS).
• Configure Windows 2000 as a network router.
• Configure Internet access for a network.
• Configure a Web server.
• Deploy Windows 2000 Professional by using Remote Installation Services (RIS).
• Manage a Windows 2000 network.
• Identify and resolve network connectivity problems by using Windows 2000 troubleshooting tools and utilities.
• Enable network connectivity between NetWare, Macintosh, and UNIX networks.

This course will help the student prepare for the following Microsoft Certified Professional exam:

• Exam 70-216, Implementing and Administering a Microsoft Windows 2000 Network Infrastructure

• Successful completion of course 2152, Supporting Windows 2000 Professional and Server, or equivalent skills and knowledge, including the ability to:
• Install or upgrade to Windows 2000
• Configure the Windows 2000 environment
• Connect Windows 2000ased client computers to networks
• Create and manage user accounts
• Manage access to resources by using groups
• Manage data by configuring the NTFS file system
• Provide network access to file resources
• Configure and manage disks and partitions
• Monitor and optimize Windows 2000
• Implement Windows 2000 security
• Configure printing
• Configure Windows 2000 for mobile computing
• Implement disaster protection
• Install and configure Terminal Services
• Implement Windows 2000ased client computers
• Implement Windows 2000ased servers
• An understanding of Transmission Control Protocol/Internet Protocol (TCP/IP)

The course materials are yours to keep.

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Professional

Overview of the Windows 2000 Network Infrastructure
Introduction to Intranets
Identifying Remote Access Methods
Communicating with Remote Offices
Providing Internet Access
Introduction to Extranets

• Define the components of a Windows 2000 network infrastructure.
• Describe the role of an intranet in a Windows 2000 network.
• Identify remote access methods.
• Describe how a remote office can be connected to an intranet.
• Identify the methods that are used to establish Internet access.
• Describe the purpose of an extranet.

Overview of DHCP
Installing the DHCP Service
Authorizing the DHCP Service
Creating and Configuring a Scope
Customizing DHCP Functionality
Configuring DHCP in a Routed Network
Supporting DHCP

Creating and Authorizing a DHCP Server
Configuring a DHCP Scope

• Define DHCP (Dynamic Host Configuration Protocol) and describe how to use it on a network.
• Install the DHCP service.
• Authorize the DHCP service.
• Create and configure a scope.
• Customize DHCP functionality.
• Configure DHCP in a routed network.
• Support DHCP on a network.

Overview of the DNS Query Process
Installing the DNS Server Service
Configuring Name Resolution for Client Computers
Creating Zones
Configuring Zones
Configuring DNS for Internal Use
Integrating DNS and DHCP
Maintaining and Troubleshooting DNS Servers

Installing and Configuring the DNS Server Service
Maintaining and Troubleshooting a DNS Server

• Describe the DNS (Domain Name System) query process.
• Install the DNS Server service.
• Configure name resolution for client computers.
• Create zones.
• Configure zones.
• Configure DNS for internal use by configuring a root zone.
• Configure DHCP for DNS integration.
• Maintain and troubleshoot DNS servers.

Connecting to NetBIOS-Based Networks
WINS Overview
Configuring WINS Servers and Clients
Configuring Support for Non-WINS Clients
Enabling WINS Database Replication
Maintaining the WINS Server Database

Installing and Configuring WINS

• Explain how to connect to NetBIOS-based networks.
• Explain the Windows Internet Name Service (WINS) name resolution process.
• Configure computers as WINS servers and clients.
• Configure support for non-WINS clients.
• Enable WINS database replication.
• Maintain the WINS database.

Introduction to Public Key Infrastructure (PKI)
Deploying Certificate Services
Using Certificates
Managing Certificates
Configuring Active Directory for Certificates
Troubleshooting Certificate Services

Installing and Configuring Certificate Services

• Define PKI concepts.
• Deploy Certificate Services.
• Use certificates.
• Manage certificates.
• Configure the Active Directory™ directory service for certificates.
• Troubleshoot Certificate Services.

Introduction to IPSec
Implementing IPSec
Configuring TCP/IP for Server Security
Troubleshooting Network Protocol Security

Configuring TCP/IP for Secure Connections by Using IPSec

• Describe the use of IPSec in a network.
• Implement IPSec.
• Configure IPSec for server security.
• Troubleshoot network protocol security.

Examining Remote Access in Windows 2000
Configuring Inbound Connections
Configuring Outbound Connections
Configuring Multilink Connections
Configuring Authentication Protocols
Configuring Encryption Protocols
Configuring Routing and Remote Access for DHCP Integration

Configuring a VPN Connection

• Describe the remote access process and protocols.
• Configure inbound connections on a remote access server.
• Configure outbound connections on a remote access client.
• Configure Multilink connections.
• Configure authentication protocols for remote access sessions.
• Configure encryption protocols for remote access sessions.
• Configure Routing and Remote Access for DHCP integration.

Examining Remote Access Policies
Examining Remote Access Policy Evaluation
Creating a Remote Access Policy
Troubleshooting Remote Access

Creating a Remote Access Policy and Profile
Troubleshooting Remote Access

• Explain remote access policy and profile concepts.
• Describe the process of remote access policy evaluation.
• Create a remote access policy and configure a remote access profile.
• Maintain and troubleshoot remote access.

Introduction to IAS
Installing and Configuring IAS

Configuring Internet Authentication Service

• Describe the use of IAS in a network.
• Install and configure IAS.

Overview of Routers and Routing Tables
Configuring Network Connections
Enabling Routing by Using Routing and Remote Access
Configuring Static Routes
Configuring a Routing Interface
Implementing Demand-Dial Routing
Configuring the Routing Information Protocol

Configuring Windows 2000 As a Static Router
Configuring a Windows 2000ased Router

• Explain the function and purpose of routing.
• Configure network connections.
• Enable routing by using Routing and Remote Access.
• Configure static routes.
• Configure a routing interface.
• Implement demand-dial connections.
• Configure the Routing Information Protocol (RIP).

Options for Connecting a Network to the Internet
Configuring Internet Access by Using a Router
Configuring Internet Access by Using NAT

Configuring Internet Access by Using NAT

• Describe the options that are available for connecting a network to the Internet.
• Configure Internet access by using a router.
• Configure Internet access by using network address translation (NAT).

Overview of Microsoft Internet Information Services (IIS)
Preparing for an IIS Installation
Installing IIS
Configuring a Web Site
Administering IIS
Troubleshooting IIS

Configuring a Web Server

• Describe the uses of IIS.
• Prepare for an IIS installation.
• Install IIS.
• Configure a Web site.
• Administer IIS.
• Troubleshoot IIS.

RIS Overview
Installing and Configuring RIS
Configuring Remote Installation Options
Deploying Images by Using RIS
Creating an RIPrep Image
Comparing CD-Based Images and RIPrep ImagesIdentifying
Solutions to RIS Problems

Deploying Windows 2000 Professional by Using Remote Installation Services

• Describe the purpose and benefits of Remote Installation Services (RIS).
• Install and configure a RIS server by using the Remote Installation Services Setup wizard.
• Modify RIS configurations, including changing default options for client names and account locations, installation options, and diagnostic utilities.
• Deploy CD-based RIS images.
• Create Remote Installation Preparation (RIPrep) images.
• Compare CD-based images and RIPrep images.
• Provide solutions to potential RIS problems.

Windows 2000 Administrative Strategies
Performing Administrative Tasks Remotely by Using Terminal Services
Simple Network Management Protocol (SNMP) Operation
Implementing the Windows 2000 SNMP Service

Managing a Windows 2000 Network

• Identify Windows 2000 administrative strategies.
• Perform administrative tasks remotely by using Terminal Services.
• Explain how the SNMP protocol works.
• Implement the Windows 2000 SNMP Service.

Troubleshooting Network Problems
Identifying the Symptoms and Causes of Network Problems
Resolving TCP/IP Problems
Resolving Name Resolution Problems
Troubleshooting Network Services
Monitoring the Network

Troubleshooting Routing
Troubleshooting Network Problems by Using Network Monitor

• Troubleshoot network connectivity problems.
• Identify the symptoms and causes of network problems.
• Resolve TCP/IP problems.
• Resolve name resolution problems.
• Troubleshoot network services.
• Monitor the network data stream.

Configuring Access to NetWare Resources
Providing Macintosh Users Access to Windows 2000 Resources
Connecting to Systems Network Architecture (SNA) Hosts by Using Host Integration Server 2000
Connecting to UNIX Resources

Configuring Gateway Service for NetWare
Configuring File Services and Print Services for Macintosh

• Configure access to NetWare resources.
• Provide Macintosh users with access to Windows 2000 resources.
• Connect to SNA hosts by using Microsoft Host Integration Server 2000.
• Connect to UNIX resources.